Esri is a German company that collects and analyses geographical data. These data are used for a wide range of applications such as smart, interactive map systems and is visualized in a particularly clear and informative way. The Esri Conference 2020 is about exchanging ideas on innovations in the fields of location intelligence and smart mapping. For this conference, we have programmed and graphically designed a ticket shop. Participants can order their tickets for the conference here and will automatically receive their tickets and the invoice by e-mail. Our tasks also included participant support with telephone and e-mail hotlines as well as the entire invoice processing.